Empire Covers Reviews
Empire Covers Customer Reviews (25)
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Perfect for Winter Storage
It has been a great investment. The cover has held up well against the snow, ice, and salt on the roads. The performance of this product is highly satisfying.
Perfect for Outdoor Storage
I purchased a cover for my RV and it has been great for outdoor storage. The cover is very durable and has held up well against the outside elements.
Needed a cover for my truck quickly and was impressed by how fast the shipping was
The cover arrived within a few days and was exactly what I needed. The high-quality material is super durable. highly recommend.
Simple to Use
I'm pleased with the ease of use. The cover is very easy to put on and take off, which is important for me as I use my truck frequently.
Helpful Customer Service
Had a question about the cover I was interested in purchasing and reached out to customer service for help. The representative I spoke with was very helpful and knowledgeable and helped me choose the right cover. The product arrived quickly and was exactly what I needed.
Great Investment
The cover fits perfectly and has kept my trailer clean and protected.
Protects My Investment
Bought a cover for my classic car and it has done an excellent job of protecting my investment. The cover fits perfectly and has kept my car clean and protected so well.
Great Weather Resistance
Purchased a cover for my boat and was amazed at how well it kept my boat dry during a recent rainstorm. The cover material is excellent that is very weather-resistant, and I feel confident that my boat is protected.
Perfect for Harsh Environments
The cover is made from high-quality material that has held up well against the dust, dirt, and debris in the air. It has kept my truck clean and protected and has held up well against the elements.
Impressed by the wide variety of covers
I was able to find the perfect cover for my boat that fit my needs and budget. The ordering process was easy and the product arrived quickly.
Empire Covers Customer’s Q&A
Empire Covers FAQs
About Empirecovers.com Prices and Cost?
EmpireCovers offers a wide range of products at different price points, catering to customers with varying budgets. The products range in price from $33.99 to $589.99, with an average price of around $157.04. Here are some examples of their product pricing:
- Pro-Fit Premium Custom Car Cover starts at $299.99
- American Armor StormBlock™ starts at $189.99
- Indoor Luxury starts at $159.99
- Hail Jacket starts at $159.99
- Titan 5-Layer Series starts at $139.99
- Titan 3-Layer Series starts at $119.99
- Outdoor Basic starts at $99.99
- Indoor Basic starts at $69.99
These prices are subject to change and it's always a good idea to check the website for the most current pricing.
About Empirecovers.com Popular Products and Services?
EmpireCovers is a company that specializes in providing a wide range of protective covers for various types of vehicles and outdoor furniture. Their product line includes custom car covers, truck covers, jeep covers, SUV covers, RV covers, boat covers, bimini tops, jet ski covers, motorcycle covers, snowmobile covers, ATV/UTV covers, and bicycle covers. In addition to vehicle covers, they also offer outdoor furniture covers such as chair covers, chaise covers, sofa covers, table covers, grill covers, and patio accessory covers. EmpireCovers products are independently tested and they offer free shipping and no-hassle returns within 30 days. They have received over 1 million reviews from customers, indicating a high level of customer satisfaction with their products. EmpireCovers is proud to be a made in the USA cover manufacturer, with over 85 employees in Pennsylvania and Kentucky. They also have a community service program called Empire Gives Back, through which they support numerous organizations including schools, veterans, disaster relief, and more. EmpireCovers is in the business of protection, engineering affordable covers to protect your cherished assets. Because the things you love should last.
Empirecovers.com Return Policy?
EmpireCovers has a 30-day return policy. If the product fails to meet certain criteria, EmpireCovers will exchange the item at no additional charge, aside from price differences. The product must arrive in new condition, be free of defects, and cover the vehicle for which it was ordered. This guarantee is only for covers ordered using the Make, Model, Year selector. An item cannot be exchanged for a different vehicle under the Satisfaction Guarantee.
All returns which do not qualify under the Satisfaction Guarantee are subject to certain terms and conditions. The returned merchandise cannot be dirty or used. It must be in new, unused, resell-able condition. If an item is returned for any reason other than a defect in material or workmanship, there will be a 10% convenience charge in addition to the customer paying the cost of shipping the item back. A 20% convenience fee will be applied to returned merchandise received without a return merchandise authorization (RMA). Replacements are shipped upon receipt of the return item.
Shipping charges are non-refundable, and customers are responsible for shipping the product back to EmpireCovers. EmpireCovers is not responsible for failed delivery due to circumstances beyond their control. They provide tracking information once the order ships. They do not require a signature upon delivery and insist that orders are shipped to a secured and safe destination. On an approved return, EmpireCovers will issue an RMA number. These RMA numbers are valid for 30 days. All returns must be received within 30 days of delivery and have a valid RMA number. They are subject to inspection prior to processing. If a package is deemed undeliverable or refused and it is returned, they reserve the right to charge the customer for all shipping fees and a 20% convenience fee. All exchanges are final. No products that have been received as an exchange are allowed to be returned.
As for the shipping policy, EmpireCovers offers free shipping. However, they are not responsible for failed delivery due to circumstances beyond their control. They provide tracking information once the order ships. They do not require a signature upon delivery and insist that orders are shipped to a secured and safe destination.
How can I contact EmpireCovers customer service?
To get in touch with EmpireCovers customer service, there are several options available. One can chat live with a representative online from Monday to Thursday 8:30am-8pm EST, Friday 8:30am-6pm EST, Saturday 10am-5pm EST, and Sunday 11am-5pm EST. Alternatively, one can reach out via email at the same times. The corporate headquarters are located at 101 Greenwood Ave Suite 100, Jenkintown, PA 19046. For returns, there are specific instructions available on their website. Another contact email available is sales@empirecovers.com. Please note that these details might have changed, so it's always a good idea to check the official EmpireCovers website for the most up-to-date information.